Tenant and role boundaries
Agency and client-scoped memberships keep account access aligned to the user’s role.
Security is an operating boundary.
LeadVouch limits who and what can act, protects provider credentials and makes sensitive call workflows deliberately short-lived and auditable.
Current foundations
Controls built into the product today.
These are implementation-level controls in LeadVouch. They are not a claim of a third-party certification.
Scoped machine access
API tokens can be restricted by capability, client, IP and explicit confirmation requirements.
Encrypted provider secrets
Stored telephony credentials are protected with authenticated AES-256-GCM encryption.
Verified provider callbacks
Twilio and Telnyx webhook signatures are verified against the exact raw request body.
Controlled recording access
Playback is authorized and exposed through short-lived signed access rather than a permanent provider URL.
Operational audit trail
Important human and agent changes create agency-scoped audit events for later review.
Recording responsibility
Controls do not replace consent.
LeadVouch supports recording configuration and disclosure workflows. Each customer is responsible for determining and following the recording, privacy and retention requirements that apply to its calls and jurisdictions.
Transparent scope
No borrowed trust badges.
We publish the controls we can substantiate. Formal compliance certifications, data-processing terms and enterprise assurances are separate commercial work and are only represented when completed.
Operate with clarity
Give every user and agent only the access the workflow needs.
Create your LeadVouch account and build a call-tracking workflow around the outcomes your clients actually care about.