Eligibility and accounts
You must be at least 18 and able to enter a binding agreement. You are responsible for accurate account information, authorized users, credentials and activity in your workspace. Tell us promptly if you believe an account or API token has been compromised.
Using LeadVouch
LeadVouch provides call tracking, attribution, routing, lead review, reporting and integration tools. You may use the service only for lawful business purposes and within the permissions and limits of your plan. You may not interfere with the service, bypass access controls, probe another customer's data, send unlawful communications or use the platform for fraud, harassment or deceptive activity.
Calls, recordings and customer data
You control the client, caller and lead data placed in your workspace. You confirm that you have the rights and notices needed for us and our providers to process that data. You are responsible for call-recording consent, disclosure, telemarketing, privacy, retention and industry rules that apply to your business and callers. Product controls help you implement a policy but are not legal advice.
Plans, usage and payment
The plan, billing period, included usage and price shown in your order control the purchase. Telephony, numbers, recording, transcription, storage or other metered services may carry separate usage charges as disclosed before activation. Purchases are processed by Dodo Payments as merchant of record and are also subject to the buyer terms shown at checkout. Subscriptions renew until cancelled through the available billing portal or support path.
Third-party services
LeadVouch may connect to telephony, payment, hosting, email and automation providers. Their availability, pricing and terms may change independently. You are responsible for third-party accounts you connect, and we are not responsible for a provider outage or action outside our reasonable control.
Suspension and termination
You may stop using the service and cancel future renewal at any time. We may limit or suspend access to protect customers, investigate misuse, respond to legal requirements or address overdue payment. We may terminate access for a material breach. Reasonable export and deletion requests remain subject to retention, security and legal obligations.
Service changes and availability
We may improve, replace or discontinue features. We aim to operate the service reliably but do not promise uninterrupted or error-free availability unless a signed order expressly includes a service-level commitment.
Disclaimers and liability
To the extent permitted by law, the service is provided as available without implied warranties. LeadVouch is not responsible for indirect, special or consequential loss, lost profit or loss caused by your configuration or a third-party provider. Our aggregate liability for a claim is limited to the amount you paid for LeadVouch during the three months before the event giving rise to the claim. Nothing here limits liability that law does not allow us to limit.
Changes to these terms
We may update these terms. We will post the revised date and provide additional notice for material changes when required. Continued use after an effective change means you accept the updated terms.
Contact
Questions about this policy can be sent to sohail@sfwebtech.com. You can also use the contact page.